These terms and conditions were last updated on 01/01/11. Use of our website and the sale and purchase of goods from the website are governed by our terms and conditions as set out below.
1. Description of Goods
Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate, we do not accept liability for any inaccuracies, errors or omissions. Colours may vary slightly from those shown on the website due to the limitations of Internet technology.
2. Payment Methods & Prices
You may purchase products from this site using a Mastercard, Visa, Delta, Switch, Maestro, Solo, or JCB card. Alternatively you may send a crossed cheque or international money order made payable to Blue Moon Leathers:
Blue Moon Leathers
All prices are in G.B. pounds sterling (£) and credit / debit card transactions for orders outside the UK will be converted by the card company at their current exchange rates.
Prices are subject to change without notice, hence any subsequent purchases of the same product cannot be guaranteed at the same price.
Orders are accepted at our sole discretion and we maintain the right to decline orders without giving an explanation.
3. Sales Tax
Value Added Tax (VAT) is calculated based on shipping destination. It is included in the price for orders shipped to destinations within the European Union (EU). For orders shipped to destinations outside the EU the price excludes VAT but orders may be subject to local sales tax or import duty. These are not included in our prices and customers remain liable for payment of these taxes or duties on or following delivery.
4. Delivery Arrangements
All goods are sold subject to availability. Your shopping basket displays the goods you have purchased and an indication of the delivery timescale. We will notify you if your goods are not able to be despatched within this timescale. Where goods are temporarily out of stock we will contact you so that you may choose between a refund on the item, having it shipped when it is back in stock or selecting an alternative product.
The delivery costs are shown depending on the shipping destination and the delivery service selected. Any delivery times quoted are estimates, based on availability and normal delivery time, in working days. Additional time should be allowed where payment is made by cheque, as we will not despatch goods until the cheque has cleared.
All products supplied are covered by a manufacturer’s guarantee. Terms and conditions vary from product to product.
6. Your Right To Cancel
You have the right to cancel your order within seven working days of delivery and return the goods supplied to us for for a refund of the price of the goods. You must notify us in writing during this period of your intention to cancel by
Letter to -
Blue Moon Leathers
email to : email@example.com
Any goods supplied must be returned to address above at your own expense within the 14 days of your notice to cancel. Providing the goods are returned in their original condition which denotes not worn, soiled, smelling of odours and complete with all labels intact you will receive for a refund of the price of the goods within 30 days of giving us your notice to cancel.
Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning the goods. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt. If, however, the goods are faulty then the postage costs will be refunded.
7. Customer Service
Should you have a complaint with the service or product we provide please contact Customer Services by e-mail: firstname.lastname@example.org
Telephone: 01824 702195
(Our lines are open 10-00 to 17-00 (UK time zone) Mondays to Fridays) or
We aim to:
• Acknowledge complaints within 5 working days
• Advise you how long it will take to resolve the complaint
• Keep you informed throughout the process
8. Trademarks and Copyright
All third party copyright, trademarks, brand names, product names and titles on this website are acknowledged. This website is protected by Copyright and the Copyright, Trademarks, Logos and Intellectual Property rights for the content of this website are the property of Blue Moon Leathers. ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this website is prohibited.
Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline. Information requested when registering or ordering goods (including your credit / debit card details) is encrypted with SSL (Secure Socket Layer), the industry standard encryption software.
10. Privacy Statement
This privacy statement applies solely to information collected through this website.
10.1. Information Collection and Use
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. We will not sell, share, or rent this information to other vendors other than as disclosed in this statement. During the registration or ordering process we collect some or all of the following information:
• Your name and address
• Your contact telephone numbers (to enable us to contact you in the event of a query)
• Your e-mail address
• For credit / debit card purchases your card details
10.2. Links to / from 3rd Party Websites
We are not responsible for and accept no liability for the content or privacy practices of any linked website which is not owned and maintained by us. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.
The contract will be governed by the laws of England and Wales and you agree to submit to the jurisdiction of the English courts.
These terms and conditions do not affect your statutory rights as a consumer.