Frequently Asked Questions
Leather Jackets
Is my order secure?
Blue Moon Leathers values its customers and always respects thier privacy. By using Google Checkout, we access the latest and strongest encryption technology to ensure that all transactional information is protected to the highest standard. Any information we collect about you is held with the utmost care and security.
How do I contact Blue Moon Leathers?You can always get friendly and helpful advice via telephone,
e-mail or post all of the details are on our contact us
page.
What is your returns/refund policy?
We offer a no-quibble returns/refund policy.
Do you have any customer feedback?
Yes! We get feedback frequently from e-mails and through the Google
Checkout feedback facility. You can see some of the comments on our customer
feedback page.
How long will my Leather Jacket delivery take?
We try to deliver within 7 days, although we are often very much quicker
than that! For more detail see our Terms and Conditions
How do I take care of my Leather Jacket?
What is Leather?
Leather is a tanned animal skin, therefore it is a real natural
product and every piece is unique. Irregularities in thinkness, colour
and feel should not be considered as an imperfection.
Basic Rules and Hints how to take good care of leatherwear.
- Any kind of treatment should invariably be tested beforehand on the inner side of the material.
- Never use any sharp or harsh solvents.
- Wet leather garments should be put on a duly shaped hanger for drying at normal room temperature.
- Don’t expose wet or humid garments to heat.
- Protect from intense light.
- Take care when wear your leather, car seats without soft protective covers will produce high friction and heat that may cause abrasion of colours.
- Do not let a wet leather come into contact with another material as there is a strong risk of the colour running.
Cleaning your Leather.
Basic cleaning should be left to a specialist. Please send your leather garment only to cleaners who are specialised in cleaning leather.
Shop for your Leather Jackets with confidence .....
Your order is safe with Blue Moon Leathers.
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